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Student Care General Manager - LORNA WHISTON SCHOOLS PTE. LTD.

Student Care General Manager - LORNA WHISTON SCHOOLS PTE. LTD.

LORNA WHISTON SCHOOLS PTE. LTD.D11 Novena, Thomson, Watten Estate, SG
5 days ago
Job description

Roles & Responsibilities

‘Transforming lives through learning’ is the company’s vision, a far-reaching statement that captures the transformative and life-changing experiences that we aim for our students and our staff to experience.

Duties & Responsibilities

  • Oversee the daily operations of Lorna Whiston Student Care centre
  • Ensure overall safety and well-being of students
  • Liaise with HQ and parents with regards to student and Centre matters
  • Mentor, lead and motivate staff in their work
  • Ensure that programmes and activities are carried out as per set curriculum
  • Plan for manpower and logistics
  • Handle parent enquiries, and provide regular updates to parents regarding their children’s well-being and academic matters
  • Ensure proper documentation and timely submission of applications and withdrawals of enrolment
  • Handle fees payment and follow up on fees arrears
  • Maintain updated records of students’ profile and finance matters
  • Other related duties as assigned by the CEO and Head of Schools

Lorna Whiston Brand Ambassador

  • To serve as a front-line representative to families and the external community, providing the best customer service during a customer’s initial admission and enrolment experience
  • Act as brand ambassador and present LW’s programmes to prospective parents and students
  • Know LW programmes’ unique-selling points and continuously learn new features of the various programmes; communicate LW’s ethos and programmes effectively
  • Build relationships with key partners, affiliates and influencers in the communities locally
  • Qualifications and Experience

  • At least 2 years of relevant experience in managing a Student Care Centre, Childcare Centre, or Kindergarten
  • Minimum Bachelor Degree in Education, or in another field with a PGCE
  • Possess excellent communication skills
  • Meticulous and able to multi-task
  • Tell employers what skills you have

    Excellent Communication Skills

    Childcare

    Able To Multitask

    Project Resources

    Classroom

    Teaching

    Azure

    Solutioning

    Classroom Management

    Architect

    Tuition

    Wellbeing

    Resource Management

    Customer Service

    PeopleSoft

    Manage Change

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    General Manager • D11 Novena, Thomson, Watten Estate, SG

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