IT Infrastructure Systems and Cloud Administrator - Islandwide, SG

Roles & Responsibilities

• Administer and support Windows Server (2012–2022), Active Directory, DNS, DHCP, ADFS, and Office 365 environments.
• Administer and support Windows Server (2012–2022), Active Directory, DNS, DHCP, ADFS, and Office 365 environments.
• Manage and optimize cloud infrastructure on AWS and Microsoft Azure , including provisioning, monitoring, scaling, and troubleshooting workloads.
• Install, configure, test, and maintain operating systems, applications, and system management tools, including restoration of systems and files as needed.
• Monitor system alerts and respond to incidents by diagnosing and resolving hardware, software, and network issues in a timely manner.
• Collaborate with the Cybersecurity team to perform security patching, system hardening, and vulnerability remediation.
• Perform root cause analysis, develop preventive measures, and document resolutions.
• Support capacity planning, system upgrades, and infrastructure optimization initiatives.
• Ensure compliance with IT service delivery processes and documentation standards, aligned with ITIL practices.
• Coordinate and support internal and external IT audits.
• Contribute to disaster recovery and business continuity planning, including regular testing.
• Provide guidance and knowledge sharing to junior engineers and IT support staff.
• Carry out other duties assigned by the IT Infrastructure Lead and the IT Infrastructure Head.

Tell employers what skills you have

Microsoft Azure

Troubleshooting

Remediation

Hardware

Active Directory

DHCP

Root Cause Analysis

Windows Server

Operating Systems

Hardening

ITIL

Business Continuity Planning

Disaster Recovery

DNS

Service Delivery