Sales Coordinator / Insides Sales[IT / Solid knowledge of IT products, services, and solutions / Bukit Merah location] - LINKEDCORP HR CONSULTANCY PTE. LTD.

Roles & Responsibilities

Role Overview

We are looking for a proactive, detail-oriented, and customer-focused Inside Sales Coordinator to support our sales team and contribute to revenue growth. The successful candidate will play a key role in managing customer relationships, processing orders, coordinating with internal teams, and ensuring a smooth sales process from inquiry through to delivery.

KEY RESPONSIBILITIES

• Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Support the sales team with lead generation, appointment scheduling, pipeline management, and preparation of quotations, proposals, and presentations.
• Assist with sales and marketing initiatives, including trade shows, promotional events, and product launches.
• Provide customers and sales staff with timely delivery schedules and consignment updates.
• Resolve customer issues efficiently, escalating complex matters to the relevant departments when required.
• Maintain accurate records of sales activities, customer interactions, and transactions in CRM systems.
• Build and maintain strong relationships with vendors and suppliers.
• Coordinate with internal departments (e.g., logistics, finance, and system support) to ensure smooth order processing and on-time delivery.
• Collaborate with the Technical team to provide accurate product information to customers.
• Stay updated on product knowledge, pricing structures, and promotional offers.
• Partner with the Finance team to follow up on outstanding payments.

JOB REQUIREMENTS

QUALIFICATIONS

Tell employers what skills you have

Product Knowledge

CRM

Trade Shows

Lead Generation

Sales

Microsoft Office

Customer Relationships

Marketing

Sales Process

PowerPoint

Customerfocused

Revenue Growth

Excel

Team Player

Appointment Scheduling

Pricing