Customer Service Executive (Tuas) (5days) (Meals provided)

Job Highlight

5 days work week

Meals provided (Breakfast and lunch)

Comission to be earned after confirmation

Job Description

Provide introductory information about the company and its products and services to new customers

Respond to customer inquiries

Advise customers on products or services to best suit their specific requirements

Prepare quotations and follow up with customers for their acceptance.

Document customer interactions when necessary, compiling job related documents to ensure that customer requirements are met.

Prepare delivery orders and other relevant documents.

Communicate all necessary job requirements clearly and efficiently to other stakeholders to ensure that customers' requirements / instructions are addressed.

Resolve customers' concerns, if any.

Build and maintain long term business relationship with new and existing customers

Requirements

Minimally 2 years of working experience, with experiences handling container shipment.

Prior customer service or sales coordinator experience will be an advantage

Preferably with knowledge for import and export shipments

Experience in logistics industry will be an advantage

Friendly and welcoming disposition

Has initiative, independent and able to work in dynamic environment

Good command of written and verbal English

Excellent organizational and multitasking skills

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