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Sr Customer Service Executive (Seafreight)

Sr Customer Service Executive (Seafreight)

PEOPLE PROFILERS PTE. LTD.Islandwide, SG
30+ days ago
Job description

Roles & Responsibilities

Industry : Freight Forwarding

MNC Environment

Permanent role (AWS Guaranteed + Variable Performance Bonus)

Responsibilities :

  • Handle customer’s enquiries promptly
  • Ensure compliance with customers’ Standard Operating Procedures
  • Liaise with overseas agents on various requirements and rates
  • Prepare shipping, LCL, FCL documentation
  • Co-ordinate with import and export operations to ensure accuracy in documentation and invoicing
  • Liaise & co-ordinate with carriers / customers / suppliers to ensure smooth delivery of shipments
  • Sea freight quotation for adhoc COD customers
  • Arrange for the packing / labelling of Dangerous Goods
  • Provide quotations upon application
  • Responsible for closing of files every month
  • Responsible for DG declaration from time to time

Requirements :

  • Diploma / Degree preferred
  • Minimum 3 years of experience in freight forwarding (airfreight / seafreight)
  • Possess excellent communication and interpersonal skills
  • Job ID : RW5V7R

    All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

    Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com

    We regret that only shortlisted candidates will be notified

    People Profilers Pte Ltd

    20 Cecil Street, #08-09 PLUS Building Singapore 049705

  • 65 6950 9747
  • EA Licence Number : 02C4944

    Registration Number : R1100011

    EA Personnel : Carlo Antonio Dela Cruz

    People Profilers Pte Ltd (“People Profilers”) has entered into a Partnership Recruitment Collaboration with Employment and Employability Institute Pte Ltd (“e2i”), to extend the support of hiring beyond e2i’s resources to broaden the reach of jobseekers.

    This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

    e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to People Profilers’s PDPA and e2i’s PDPA ( https : / / www.e2i.com.sg / pdpa / ) .

    Tell employers what skills you have

    Cecil

    Microsoft Office

    Microsoft Excel

    Customer Experience

    Interpersonal Skills

    Ocean Freight

    Invoicing

    Adaptability

    Compliance

    Freight

    Sea freight, experience

    Communication Skills

    Customer Satisfaction

    Sea Freight

    Team Player

    Customer Service

    Bridge

    Shipping

    Customer Service Experience

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    Customer Service Executive • Islandwide, SG

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