Service Delivery Coordinator (East / up to $3,500 / Telco / Permanent Role)
CAREERALLY PTE. LTD.Islandwide, SG21 days ago
Job descriptionCarry out handset activations, device provisioning, and configurations according to company guidelines, ensuring all devices are fully functional and compliant prior to delivery. Assist customers with initial device setup and usage, verify their information, and manage all necessary documentation. Work in partnership with the IT Support team to troubleshoot issues and escalate complex cases as needed, maintaining accurate documentation for all activated devices. Ensure timely service delivery, maintain high standards of data security and workplace organization, and prepare regular updates for supervisors. Attend to walk-in customers by addressing inquiries related to devices, services, and products. Provide basic troubleshooting support, manage feedback professionally, and escalate issues when necessary. Support Customer Service operations during peak periods or outside normal working hours. Provide remote support outside of regular hours when required—responding to urgent service requests, performing basic troubleshooting, and escalating issues when necessary. Perform any additional duties assigned by supervisors or management to support operational requirements. Min GCE 'O' Level, NITEC, or Diploma qualification. or related. Prior experience in mobile phone activation or service provisioning is advantageous. Strong attention to detail and accuracy in handling data. Ability to follow standard operating procedures with consistency. Excellent interpersonal and customer service skills. Team-oriented with a strong focus on customer satisfaction.
Roles & Responsibilities
Service Delivery Coordinator (East / up to $3,500 / Telco / Permanent Role)
- Location : East Area
- 5 Days work week
- Salary : up to $3,500 + Variable Bonus
Job Summary :
We are seeking a proactive and detail-oriented individual to join our team as a Service Delivery Coordinator . This vital support role enhances the overall user experience by working closely with both the customer service and handset logistics teams. The successful candidate will manage end-to-end service fulfillment, ensuring seamless coordination across departments to support frontline operations efficiently.
Responsibility :
Requirement :
How to apply
Interested candidates who wish to apply for the post, you may click the Apply Now Button or send in your updated resume (in MS Word format) to jackyooi@careerally.com.sg
We regret to inform that only shortlisted candidates will be notified.
Careerally Pte Ltd | EA Licence : 24C2215
Ooi Chuan Yi (Jacky)| EA Registration No : R24122948
Tell employers what skills you have
Customer Service Skills
Troubleshooting
Strong Attention To Detail
Customer Service Operations
User Experience
Data Entry
remote support
Telecommunication
Customer-focused
MS Word
Teamoriented
Accurate Data Entry
Communication Skills
Customer Satisfaction
Team Player
Customer Service
Telco industry
Service Delivery
Create a job alert for this search
Service Coordinator • Islandwide, SG
Related jobs
Provide sales support and coordination for the automotive sales team.Assist with order processing, tracking, and fulfillment.
Coordinate with internal teams to ensure timely delivery of products to ...Show moreLast updated: 30+ days ago
Understand business and application requirements, translate and work with infrastructure teams to deliver solutions that meet budget and timeline.
Collaborate and coordinate with other teams on user...Show moreLast updated: 30+ days ago
- Promoted
Service Delivery Coordinator Johor Bahru
AirTrunk Operating Pty LtdJohor Bahru, Johor, Malaysia Want to be a part of Asia Pacific & Japan’s (APJ) largest, most innovative, and rapidly growing data centre company?.AirTrunk is a technology company with a powerful purpose - to scale and sustain ...Show moreLast updated: 30+ days ago
- Promoted
Service Delivery Specialist, IT
InsuletGelang Patah, Johor, Malaysia Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform.In the last two decades w...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Coordinator ( Transport provided / Tuas / Up to $2300)
THE HR ECOLOGY PTE. LTD.Tuas, West, Singapore Country, Singapore Tuas : Mon-Fri, 8 : 30am - 6pm / 8.Provide customer service support via phone and email.Prepare shipping documents and import / export documentation by adhering to the SOP in place and invoicing of ord...Show moreLast updated: 16 days ago
- Promoted
Sales & Customer Service Coordinator - 5 Days | $3.5k + OT - Tampines (0580)
THE SUPREME HR ADVISORY PTE. LTD.Tampines, East, Singapore Country, Singapore Working Hours : 830am - 530pm ( Mon - Fri).Salary : $2,800 to $3,500 +OT pay.Provide quality customer service support to customers over e-mail and phone.
Handle customer enquiries efficiently and esca...Show moreLast updated: 19 days ago
Sales Coordinator / Client Servicing (MNC, Automotive)
Talent Trader GroupSingapore, Central Singapore, SGQuick Apply
- Promoted
Service Delivery Coordinator
AirTrunkJohor Bahru, Johor, Malaysia Want to be a part of Asia Pacific & Japan’s (APJ) largest, most innovative, and rapidly growing data centre company?.AirTrunk is a technology company with a powerful purpose - to scale and sustain ...Show moreLast updated: 30+ days ago
- Promoted
Service Delivery Specialist, IT
Insulet CorporationGelang Patah, Johor, Malaysia Service Delivery Specialist, IT page is loaded## Service Delivery Specialist, ITlocations : Gelang Patah, Johortime type : Full timeposted on : Posted 30+ Days Agojob requisition id : REQ- Insu...Show moreLast updated: 30+ days ago
Service Delivery Manager (Applications)
Xcellink Pte LtdSingapore, Central Singapore, SGQuick Apply
- Promoted
Admin Sales Coordinator (Admiralty / 5 Days Work / Up to $3.7k) - SS10
THE SUPREME HR ADVISORY PTE. LTD.Admiralty, Woodlands, Singapore Location : Woodlands Ave (Nearest mrt : Admiralty).Prepare and disseminate quotations for equipment spare parts.Receive and scrutinize all customer purchase orders for accuracy and completeness.Colla...Show moreLast updated: 7 days ago
- Promoted
Customer Service Coordinator ( Transport provided / Tuas / Up to $2300)
The HR Ecology Pte LtdTuas, West, Singapore Country, Singapore Working Hours : Tuas : Mon-Fri, 8 : 30am - 6pm / 8.Provide customer service support via phone and email.Prepare shipping documents and import / export documentation by adhering to the SOP in place and inv...Show moreLast updated: 15 days ago
- Promoted
Customer Service Coordinator
WECRUIT PTE. LTD.Singapore, SG.01, Singapore Provide customer service support through phone and email communication.Prepare shipping and import / export documentation in line with SOPs, and issue invoices upon shipment closure.Monitor shipments...Show moreLast updated: 19 days ago
- Promoted
Customer Service Coordinator
SupermicroKulai, Johor, Malaysia Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customer...Show moreLast updated: 27 days ago
- Promoted
Customer Service Coordinator
Super Micro Computer Spain, S.L.Kulai, Johor, Malaysia Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customer...Show moreLast updated: 29 days ago
- Promoted
Supervisor, Service Delivery (IT)
InsuletGelang Patah, Johor, Malaysia Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform.In the last two decades w...Show moreLast updated: 30+ days ago
- Promoted
Client Services Coordinator
Alfred H KnightJohor Bahru, Johor, Malaysia Alfred H Knight has an exciting opportunity for a Client Services Coordinator to join our team in Johor, Malaysia.The Client Services department aims to provide the Company’s customer base with pro...Show moreLast updated: 3 days ago
- Promoted
Client Services Coordinator
Alfred H. Knight Holdings LimitedJohor Bahru, Malaysia Alfred H Knight has an exciting opportunity for a Client Services Coordinator to join our team in Johor, Malaysia.The Client Services department aims to provide the Company’s customer base with pro...Show moreLast updated: 30+ days ago
- Promoted
Assistant Service Delivery Manager
TALENTSIS PTE. LTD.Singapore, SG.01, Singapore Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients.
They are looking out for Assistan...Show moreLast updated: 19 days ago
- Promoted
Supervisor, Service Delivery (IT)
Insulet CorporationGelang Patah, Johor, Malaysia Supervisor, Service Delivery (IT) page is loaded## Supervisor, Service Delivery (IT)locations : Gelang Patah, Johortime type : Full timeposted on : Posted 30+ Days Agojob requisition id : REQ- ...Show moreLast updated: 30+ days ago