Director, Product Management, Airport Services AP

Director, Product Management, Airport Services AP

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Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Management, Airport Services AP

Drive Innovation. Elevate Travel. Unlock Revenue.

Join Mastercard’s Cardholder Services team—where innovation meets impact. We’re redefining the travel experience for millions of cardholders across Asia Pacific by delivering premium airport benefits that drive loyalty, engagement, and revenue.

As Director of Airport Services, you’ll lead the strategy and execution of Mastercard’s airport services portfolio in Asia Pacific. From VIP lounges to fast‑track access and other services that are meaningful during a Cardholder’s travel, you’ll shape experiences that delight customers and differentiate Mastercard in the travel ecosystem.

Secure and sustain recurring revenue by actively managing partner performance, optimizing service delivery, and reinforcing the strategic value of airport benefits across the region.

This is a high‑visibility, commercially driven role that blends strategic thinking, partner management, and product innovation.

Responsibilities

• Own the Airport Benefits Strategy : Safeguard and evolve our portfolio to stay ahead of market trends and customer expectations.
• Ensure the stability and growth of recurring revenue streams by proactively managing commercial levers, mitigating risks, and reinforcing the value of airport benefits to key stakeholders and customers.
• Drive Revenue Growth : Identify and execute monetization opportunities that expand our footprint and boost profitability.
• Lead Strategic Partnerships : Manage high‑value relationships with global partners, negotiate impactful deals, and ensure top‑tier performance.
• Collaborate Across Teams : Align with product, marketing, and sales teams to ensure seamless go‑to‑market execution.
• Deliver Measurable Impact : Track KPIs, optimize ROI, and continuously improve the value proposition.
• Inspire and Lead : Manage a high‑performing team, fostering growth, innovation, and excellence.

Experience

Corporate Security Responsibility

Seniority level

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