Islandwide, SG - GENERAL MANAGER

Roles & Responsibilities

Occupation : GENERAL MANAGER

Job Description & Requirements

Job title : GENERAL MANAGER

Location : Orchard

Salary : $10,000 - $15,000

Preference : Full-time job

Overview :

The Club General Manager is responsible for overseeing all aspects of club operations, ensuring a high level of member satisfaction, managing staff, and achieving financial goals. The GM provides leadership, strategic planning, and operational management to deliver a premium experience to members and guests.

Key Responsibilities :

• Lead and manage daily club operations, includingMembership services, Food & Beverage, Fitness, Events, and Facilities Management.
• Develop and implement strategic plans to promote growth, member retention, and revenue enhancement.
• Oversee staff recruitment, training, performance management, and scheduling.
• Ensure high standards of customer service and member satisfaction.
• Manage budgets, financial reporting, and control expenses.
• Maintain compliance with health, safety, and legal regulations.
• Develop marketing and promotional strategies to attract new members and retain existing ones.
• Foster a positive, inclusive, and professional club culture.
• Coordinate with department heads to ensure seamless operations.
• Handle member inquiries, complaints, and feedback promptly and professionally.

Qualifications :

Preferred Education :

Bachelor's degree in Hospitality Management, Business Administration, or related field.

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Tell employers what skills you have

Strategic Planning

Budgets

Leadership

Entertainment

Interpersonal Skills

Fitness

Administration

Financial Acumen

Hospitality Management

Financial Analysis

Budgeting

Customer Service

Scheduling

Performance Management

Facilities Management

Hospitality