IT Operations Specialist (Data Centre) AMK

Roles & Responsibilities

IT Operation Specialist

Job Descriptions

• Provide single point of contact for incident, service request and escalation.
• Monitor, manage and maintain data centre operation and facilities.
• Manage equipment movement
• Daily monitoring of status
• Ensure proper running of the existing data centre systems.
• Perform tape mount and un-mount for the backup operation.
• Handle the portable media storage for off-site storage.
• Liaise with the vendor on maintenance and enhancement issues.
• Troubleshoot and report system incidents / problem and abnormalities.
• Resolve incidents related to routine problems or known issues.
• Adhere to service level agreement for response time and turnaround time.
• Able to work shift including weekends and public holidays.

Job Requirements

12 hr shift with Shift allowance

AMK area

Maestro HR

damien lee tian hong

R1106726

16C8462

Tell employers what skills you have

Tape

Microsoft PowerPoint

Troubleshooting

Microsoft Office

Microsoft Excel

Customer Experience

Process Improvement

Data Center

Interpersonal Skills

Inventory

Job Descriptions

Computer Hardware

Service Level

Project Management

Sales Operations

Networking

Team Player

Cabling

Customer Service