Roles & Responsibilities
We are seeking an experienced Technical Lead to oversee our storage, backup, and cloud operations, combining traditional enterprise storage expertise with modern cloud infrastructure management. This role will lead technical initiatives across our hybrid storage environment, ensure robust backup and recovery capabilities, and drive innovation in our cloud transformation journey, while ensuring smooth day-to-day operations.
The Technical Lead will be responsible for architecting, implementing, and managing enterprise storage and backup solutions while maintaining operational excellence.
Technical Leadership
- Design and implement enterprise-wide storage and backup architecture spanning on-premises and cloud environments (Government Cloud)
- Lead the strategic direction for storage and backup solutions, including cloud migration initiatives
- Provide technical mentorship to team members and establish best practices
- Drive automation and infrastructure-as-code initiatives for storage and backup operations
- Manage a team of 2 storage engineers
Backup & Recovery Management
Design and maintain enterprise backup architectureDevelop and implement backup policies and retention strategiesMonitor backup success rates and investigate failed backupsPerform regular backup restoration testing and validationImplement and maintain disaster recovery proceduresOptimise backup windows and resource utilisationConfigure and maintain backup reporting and monitoring systemsEnsure compliance with data retention policies and regulatory requirementsBAU Operations & Support
Manage daily storage and backup operations, including provisioning, monitoring, and troubleshootingHandle incident management and provide 24x7 on-call support when requiredPerform regular health checks and preventive maintenanceExecute backup and recovery operations, ensuring data integrity and availabilityMonitor storage capacity and performance metricsProcess and fulfil service requests within agreed SLAsMaintain up-to-date documentation of all operational proceduresConduct regular system patching and firmware updatesGenerate periodic reports on storage utilisation and performanceOperations Management
Oversee the management of Hitachi storage systems and Commvault backup infrastructureArchitect and implement cloud storage and backup solutions across multiple platformsDevelop disaster recovery and business continuity strategiesEstablish and maintain storage and backup performance metricsCreate and maintain technical documentation and operational proceduresParticipate in change management processes and maintenance windowsInnovation and Strategy
Work closely with cloud engineering team to evaluate and adopt newer technologies in storage domainLead proof-of-concept initiatives for new storage and backup solutionsDevelop roadmaps for storage and backup modernisation using available cloud technology.Optimise storage and backup costs across hybrid cloud environmentsRequirements :
Bachelor's degree in Computer Science, Information Technology, or related fieldMinimum 8 years of experience in enterprise storage and backup administration, with at least 3 years in a technical leadership roleExtensive experience with Hitachi storage systems and Commvault backup solutionsAWS Certified Solutions Architect Professional certification (Required)AWS Storage Specialty certification (Preferred)Government Cloud backup and storage operations experience (Preferred)Proven experience in storage and backup automationAdvanced knowledge of storage networking protocols and backup technologiesTechnical Skills
Enterprise Storage : Hitachi Vantara storage systems, SAN / NAS architecturesBackup Solutions : Commvault administration and architecture, enterprise backup methodologiesData Protection : Experience with various backup types (full, incremental, differential)Cloud Platforms :
Advanced knowledge of AWS storage services including S3, EBS, EFS, FSx, Storage Gateway
Strong experience with AWS backup and disaster recovery services (AWS Backup, S3 lifecycle policies, Cross-Region Replication)
Working knowledge of Azure fundamentals and storage services (for future initiatives)
Cloud backup solutions
Automation : PowerShell, Python, or similar scripting languagesInfrastructure as Code :
Strong expertise in AWS CloudFormation and Terraform, or equivalent
ITIL processes and practicesProfessional Qualifications
Hitachi Vantara Certified Professional or equivalent storage brand professional certifications (Required)Commvault Certified Professional or equivalent backup software certifications (Required)AWS Certifications :
AWS Certified Solutions Architect Professional (Required)
AWS Storage Specialty (Preferred)
Azure Fundamentals certification (Preferred)ITIL certification (Preferred)Personal Attributes
Strong analytical and problem-solving capabilitiesExcellent project management and organisational skillsOutstanding written and verbal communication abilitiesProven leadership experience in technical environmentsAbility to work effectively under pressure and manage multiple prioritiesStrong service-oriented mindset with focus on operational excellenceAs part of the shortlisting process for this role, you may be required to complete a medical declaration and / or undergo further assessment.
This is a 3-year contract. All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.
Tell employers what skills you have
Troubleshooting
Verbal Communication
Azure
Change Management
Architect
Scripting
Information Technology
Project Management
Networking
Python
Windows
ITIL
S3
Disaster Recovery