Site Support Engineer (Site Installation / Electrical / IoT / Smart Metering) LT70 - D02 Anson, Tanjong Pagar, SG

Roles & Responsibilities

Responsibilities :

• Provide pre-sales and post-sales technical support to customers. Assist in understanding product specifications, features, and applications.
• Engage with customers to understand their technical requirements and challenges. Offer solutions and recommendations based on the company's products or services.
• Provide training sessions for customers, sales teams, and distributors. Ensure that end-users have a clear understanding of product functionality.
• Investigate and resolve technical issues or challenges faced by customers. Collaborate with the engineering team to find solutions.
• Collaborate with internal teams, including sales, marketing, and engineering, to address customer needs and provide a seamless customer experience.
• Develop and maintain in-depth knowledge of the company's products, technologies, and industry trends.
• Create and update technical documentation, including manuals, application notes, and technical guides.
• Manage technical aspects of projects, ensuring successful implementation and customer satisfaction.
• Continue to provide support after product sales, ensuring ongoing customer satisfaction and addressing any additional needs.

Requirements :

HOW TO APPLY :

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note : Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No : 19C9950

EA Personnel : Tang For Farn (Leo)

EA Personnel Reg No : R24121981

Tell employers what skills you have

Technical Documentation

Microsoft Office

Customer Experience

Presales

Electrical

Marketing

Test Automation

PowerPoint

MS Word

Excel

Customer Satisfaction

Project Coordination

Electronics

C++

Technical Support