Account Executive, CPaaS

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Join to apply for the Account Executive, CPaaS role at 8x8

8x8, Inc. (NASDAQ : EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration.

We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.

As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth.

Learn more on our company website at follow our pages on LinkedIn, Twitter, Facebook and Instagram.

Job Description

We are looking for an experienced Account Executive, CPaaS who enjoys working in a fast-growing communications company and thrives in an international environment. The Account Executive will be responsible for the generation and development of both inbound and outbound new business opportunities.

Responsibilities

• Successfully prospecting and closing new clients in line with the agreed strategy (full sales-cycle ownership)
• Develop new business relationships, generate and negotiate new business for 8x8 to agreed annual qualitative and quantitative targets
• Responsible for managing the relationship with key accounts and interact at all levels within the customer's organization
• Actively and successfully manage the entire sales process
• Manage and develop the sales pipeline, ensuring all sales administration is kept up-to-date
• Create and be accountable for all client proposals, contracts and any further documentation
• Possess drive, motivation and acute attention to detail in ensuring all sales opportunities are captured and explored
• Be able to handle sales objection, CXO conversations, rallying industry executive relationships, negotiate and close deals
• Participating in sales and marketing activities and relevant Global industry events
• Building current account strategy based on analysing data to find opportunities and prove value
• Keeping updated on industry trends and movements and advising management accordingly through regular networking
• Introducing, uploading and maintaining relevant prospect / customer information into the company's CRM tool

Qualifications

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

For 8x8 jobs located in the US : 8x8 participates in the E-Verify program.

View the Participant Poster in English and Español.

View the Right to Work Poster in English and Español.

We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at (Include “Reasonable Accommodation” in the subject line)

Our Job Applicant Privacy Notice can be found here.

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Industries

Telecommunications

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