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Senior ship boarding officer - SEAWAY MARINE & OFFSHORE (S) PTE. LTD.
SEAWAY MARINE & OFFSHORE (S) PTE. LTD.D22 Jurong, Jurong Island, Tuas, SG14 days ago
Job descriptionVerify ship chandlery orders (provisions, bonded stores, deck / engine supplies) before delivery. Ensure correct items and quantities are delivered onboard in line with customer order and standards. Accompany deliveries to vessels when required to oversee smooth handover and obtain acknowledgment. Handle urgent or special requests from vessels and coordinate with operations / warehouse team for timely fulfillment. Prepare and process port entry documents, passes, and clearances for boarding. Collect and submit delivery notes, proof of delivery, and customer acknowledgments. Ensure compliance with customs, immigration, and port authority rules. Report discrepancies, damages, or shortages immediately to the operations team. computer knowledge to use ERP system Assist in resolving issues arising during delivery, such as access restrictions, crew requests, or port formalities. Support sales team with accurate feedback from vessels regarding requirements, preferences, and potential orders. Maintain proper filing of boarding reports and customer interactions. Diploma / Certificate in Maritime Studies, Logistics, Supply Chain, or related discipline (preferred). Experience in ship crew is an advantage. Good interpersonal and communication skills with multicultural crews. Physically fit and willing to work flexible hours, weekends, and public holidays according to vessel schedules. Customer service oriented with strong relationship-building skills. Proactive, detail-oriented, and able to work independently. Problem-solving ability under tight deadlines. Team player with coordination and multitasking skills.
Roles & Responsibilities
Vessel Boarding & Liaison
- Board vessels upon arrival to introduce the company’s services and confirm supply requirements.
- Act as the company’s representative onboard to handle crew requests, collect orders, and clarify delivery schedules.
- Deliver invoices, quotations, receipts, and other documents to vessel representatives.
- Build and maintain strong relationships with ship captains, officers, and crew.
- marketing for cash business of provisoin
Supplies & Delivery Coordination
Documentation & Compliance
Operations Support
Requirements
Key Competencies
Tell employers what skills you have
Sales
Customer Service Oriented
Multitasking Skills
ERP
Supply Chain
Marketing
Physically Fit
Compliance
Communication Skills
Team Player
Able To Work Independently
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Boarding Officer • D22 Jurong, Jurong Island, Tuas, SG
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