Retail Operations Manager / Assistant Operations Manager

Roles & Responsibilities

Position Overview

The Retail Operations Manager / Assistant Operations Manager in Hysses Singapore needs to oversee the day-to-day operations of retail stores, you're required to work in the retail environment ensuring smooth processes, optimal efficiency, and excellent customer service. This role involves managing staff, inventory, and sales performance while implementing strategies to meet the company’s objectives. The Retail Operations Manager ensures compliance with company policies, enhances operational standards, and drives the overall success of the retail business.

Key Responsibilities

Operations Management

• Oversee daily operations of all retail outlets to ensure consistent performance and operational excellence.
• Develop and implement operational policies and procedures to improve efficiency and customer experience.
• Monitor store performance metrics, including sales, customer satisfaction, and operational costs.
• Ensure stores comply with company standards, including cleanliness, visual merchandising, and safety regulations.

Staff Management

Inventory and Supply Chain

Sales and Customer Service

Compliance and Reporting

Qualifications and Requirements

Tell employers what skills you have

Management Skills

Operational Excellence

Visual Merchandising

Customer Experience

Inventory

Supply Chain

Purchasing

Operations Management

Inventory Control

Employee Engagement

Inventory Management

Compliance

Team Management

Customer Satisfaction

Customer Service

Staff Management