OPERATIONS MANAGER (BEAUTY INDUSTRY)

Roles & Responsibilities

Location : Central

Working Days : 5-day work week

Industry : Beauty & Wellness

About the Role

We are seeking an experienced and driven Operations Manager in the beauty industry to oversee outlet performance and sales operations across our brand. Reporting to the Operations Director, you will play a key role in driving revenue growth, building high-performing teams, and ensuring an outstanding customer journey at every touchpoint.

Key Responsibilities

• Lead, coach, and inspire outlet teams to achieve overall sales KPIs.
• Partner with Branch Managers to monitor performance and drive revenue growth.
• Mentor and train staff, equipping them with the skills to maximize sales performance.
• Oversee smooth daily operations to ensure service consistency and customer satisfaction.
• Build customer loyalty through excellent service standards and effective resolution of service-related issues.

Job Requirements

To facilitate in the job application, please include the following in the resume : -

Thank you.

David Ong (R1110279)

Adept Manpower (EA License : 22C1006)

https : / / adeptmanpower.com /

Tell employers what skills you have

Management Skills

Sales

Leadership

Customer Loyalty

Operations Management

Administration

Adaptable

Sales Operations

Revenue Growth

Customer Satisfaction

Beauty Industry

Microsoft Word

People Management