Roles & Responsibilities
Location : Central
Working Days : 5-day work week
Industry : Beauty Industry
Job Summary
We are looking for an experienced and results-oriented Branch Manager to lead outlet operations in the beauty industry. Reporting to the Operations Manager / Group Manager, you will be responsible for driving outlet performance, achieving KPIs, and building a motivated, high-performing team.
Key Responsibilities
Lead, coach, and inspire the outlet team to achieve outlet and individual KPIs.
- Monitor performance progress, identify gaps, and implement effective action plans.
- Oversee daily outlet operations including customer service, complaint resolution, administrative tasks, and staff morale.
- Manage HR responsibilities such as leave approval, shift scheduling, and staff allocation.
- Provide training, mentoring, and coaching to enhance staff skills and maximize performance.
- Uphold company philosophy, promote teamwork, and enhance overall outlet efficiency.
- Perform any other duties as assigned by management.
Job Requirements
Minimum 5 years’ relevant experience with a strong record of achieving KPIs in retail, beauty, or service industries.Proven leadership skills with the ability to motivate, lead, and manage a team effectively.Strong communication, problem-solving, and interpersonal skills.Results-driven, adaptable, and able to perform well under pressure in a dynamic environment.To facilitate in the job application, please include the following in the resume : -
Last drawn, current and expected salary.Duties and responsibilities for each job.Resume in Microsoft Word format.Reason for leaving for past and present employment.Availability.Residential area.Thank you.
David Ong (R1110279)
Adept Manpower (EA License : 22C1006)
https : / / adeptmanpower.com /
Tell employers what skills you have
Coaching
Store Operations
Mentoring
Customer Experience
Interpersonal Skills
Retail Sales
Inventory Management
Adaptable
Pressure
Beauty Industry
Microsoft Word
Customer Service
Scheduling