RESTAURANT MANAGER

Roles & Responsibilities

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He / she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities :

• Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc
• Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM)
• Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts
• Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times
• Maintain safety requirements at the restaurant
• Ensuring compliance with licensing, hygiene and health and safety legislation / guidelines
• Managing budgets
• Manage stock levels of food and other related utensils and cutleries
• Handle customers’ compliments and complaints promptly
• Deliver and present manpower and sales reports
• Suggest and recommend improvements to the running of the restaurant
• Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately
• Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible
• Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well
• Assist in recruitment needs
• Responsible for induction training and on the job training of new employees and also newly promoted staff
• Appraise employees to reward and punish fairly
• Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements :

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to hrta@res.com.sg)

Tell employers what skills you have

Licensing

Budgets

Leadership

Food Quality

Inventory

Business Acumen

Purchasing

Sanitation

Selling

Compliance

Cashiering

Communication Skills

Customer Service

Scheduling

Hospitality