Director of Food & Beverage

Position Overview

The Director of Food & Beverage is responsible for overseeing all restaurants, bars, in-room dining, and extensive banqueting and events, delivering experiences that are intuitive, refined, and emotionally enriching. The ideal candidate combines strategic foresight with hands-on leadership and a deep understanding of Asian and international culinary culture within the context of ultra-luxury hospitality.

The Role

Operational Responsibilities

• Provide strategic and operational leadership across all F&B outlets, including Fiamma, Cassia, Bob's Bar, in-room dining, banquet operations, and destination dining experiences
• Maintain Capella's hallmark standards of discretion, personalization, and elegance in all aspects of the guest dining journey
• Partner with the Director of Culinary and outlet managers to innovate, curate, and execute compelling food and beverage experiences that reflect Capella's unique sense of place
• Champion service rituals that elevate touchpoints throughout the guest experience and celebrate craftsmanship and storytelling.
• Ensure smooth coordination of all events, weddings, and conferences, upholding Capella's commitment to seamless and bespoke service
• Establish business continuity and crisis management plans across the operations
• Champion effective communication and collaboration across all hotel departments, fostering proactive relationships and alignment on shared goals
• Establish clear short- and long-term objectives for direct reports, department heads, and operational teams, ensuring alignment with service excellence, quality standards, and departmental priorities
• Engage regularly with guests to understand their perception of the Capella Singapore experience, making appropriate recommendations to the General Manager
• Maintain an active presence throughout the resort, particularly in high-traffic areas such as breakfast, peak check-in / out periods, and guest-facing locations including F&B outlets, greeting VIPs and regular guests (residential and non-residential)
• In collaboration with the relevant managers and the General Manager, ensure all guest feedback-written or verbal-is addressed promptly and thoroughly, with follow-up actions that meet or exceed guest expectations
• Ensure all operational departments adhere to current Forbes, LQA, and Capella brand standards, with SOPs consistently implemented, updated, and reviewed with department heads
• Be fully familiar with Capella Singapore's emergency procedures and act accordingly in the event of any incident
• Actively participates in all corporate and hotel-led initiatives, positioning the property as a flagship pilot location for new programs and innovations

Sales, Marketing and Revenue

Finance and Economy

Human Resources and Development

Health and Safety

Talent Profile :