D14 Geylang, Eunos, SG - Service Sales Engineer

Roles & Responsibilities

Job description

• Develop and maintain good relationship with current and new customers and ensure high level of client satisfaction
• Prepare, and convert all lifts / escalators under Free –Service (Defects liability Period) to be maintained under XJ Elevator Pte Ltd
• Attend to sales activities from quotation to sales order processing, order confirmation and providing technical support
• Act as a focal point for all sales, technical and administrative customer support issues
• Source and place order for equipment to meet customer requirements
• Liaise with suppliers to ensure prompt delivery date
• Organizes / summarizes weekly backorder and sales analysis reports, maintenance of customer database
• Formulate and implement effective sales and marketing strategies, solicit new accounts and maintain existing accounts
• Prepare tender submissions
• Ensure compliance of both legislative and company policies when bidding for tenders and during the contract processes
• Ensure that deals are closed properly and the handover to the project team is done in a proper manner
• Maintain and develop product and industry knowledge
• Maintain proper filing and document control

Job Requirements :

Tell employers what skills you have

Troubleshooting

Ability To Work Independently

Customer Support

Electrical

MS Office

Compliance

Defect Reporting

Pressure

Engineering

Defect liability

Commissioning

Technical Support