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Customer Service Executive (Export, Tanah Merah) - TK
PASONA SINGAPORE PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG30+ days ago
Job descriptionDirect Contact with Customers with outstanding friendly and reliable service offered Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking Check on the Export Documents Compliance when processing the export work order Apply the correct export permit and other export custom processed on timely manner To answer all call within 3 ringing tone (without fail) Monitor the onboard status without fail and to inform customer on any irregularity Good communication among all related department concern E.g. Ops, Warehouse, Traffic , planning team Always ensuring that the Airfreight rates apply is correct and updated. Constantly aware and update on NEW changes / requirement by airlines or governmental requirement Ensure that all monthly customer report is submitted on timely manner without fail Liaising with internal and external stakeholders for shipment status and handling Ensuring all shipments are duly accounted and arranged as per SOP Working with Sales / other function groups for special arrangements Minimum Diploma holder Require knowledge of computer (e.g., Excel, Words, PowerPoint etc.)
Roles & Responsibilities
- MNC Logistics company
- AWS + Variable Bonus
- Working location : Tanah Merah (Shuttle bus provided)
- Working Hours : 9 am to 6 30 pm (Mon-Fri) , 9 am to 1 pm (Alt Sat)
Customer Service Executive (Export)
Job Responsibilities :
Customer Service Interaction
Job Requirements :
Interested applicants, please send your resume to Tiffany Koh (R1104633) with email subject header "Job Application for Customer Service Executive (Export, Tanah Merah)- TK " .
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Pasona Singapore Pte Ltd
EA License No : 90C4069
R1104633
Koh Jia Wen
Tell employers what skills you have
Export
Microsoft Office
Microsoft Excel
Customer Experience
Interpersonal Skills
Import / Export Operations
Adaptability
Freight
Communication Skills
Excel
Customer Satisfaction
Team Player
export documents
Customer Service
Import Export
Shipping
Export & Logistics
Import / Export
Customer Service Experience
Work Order
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Customer Service Executive • D01 Cecil, Marina, People’s Park, Raffles Place, SG
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