ASSISTANT MANAGER
SMORGASBORD INTERNATIONAL PTE. LTD.Singapore, Singapore, Singapore16 days ago
Job descriptionIn-charge of recruitment, selection and training of new hires Monitor and manage the staff performance including punctuality, customer service and food quality In-charge of overall supervision of the outlet / restaurant Facilitate innovation and lead staff to implement change Manage an efficient team of service staff by coach, training, and supervising staff to operate stations and deliver a great customer experience Ensure and maintain service quality and professional etiquette Customer feedback management Examine food and beverage preparation Ensure quality control for food and service At least 5 years of relevant experience in F&B restaurants Minimum ‘O’ level or Graduate Diploma in any field / Diploma / Advanced / Higher / in F&B service or equivalent Willing to be involved in hands on operations
Responsible for implementing business plans relating to staff control, handles people issues, performs store-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance, and back office support. He / she is responsible for the recruitment, training and motivating staff, and assisting the outlet manager in day-to-day activities of an outlet.
Responsibilities
Business Operations
- Assist Outlet Manager in the overall management of the outlet
- Coordinate daily roster and supervise attendance
- Supervise and coordinate, pre-meal meeting conducted with staff daily
- Project and order daily required supplies
- Provide co-ordination and services for both kitchen and service.
- Provide suggestions or develop new SOP to improve on operation.
People Management
Customer Service
Adhering to Quality and Standards
Skills / Qualifications
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Assistant Manager • Singapore, Singapore, Singapore
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