Roles & Responsibilities
Who We Are
Build. Scale. Sustain.
PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line : people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.
- We are small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +500 experts from +50 nationalities)
- We are robust and resilient (100% independent and 0 debt)
- We are entrepreneurs and passionate experts : We invest in what we genuinely believe and work as a collective intelligence
- We are positive, courageous, caring, doers and committed to excellence
Position Overview
We are seeking an experienced DevOps Engineer to join our growing managed services team. In this role, you will be responsible for supporting and maintaining cloud infrastructure for our diverse client portfolio while ensuring high availability, security, and performance across multi-cloud and hybrid environments.
Key Responsibilities
Infrastructure Management
Support and maintain cloud infrastructure across Azure (primary), AWS, and on-premises environments for multiple clientsMonitor system performance, troubleshoot issues, and implement solutions to ensure optimal uptime and performanceManage and optimize infrastructure costs while maintaining service qualityImplement and maintain backup, disaster recovery, and business continuity strategiesCI / CD Pipeline Management
Design, implement, and maintain CI / CD pipelines using GitHub Actions and GitLab CI / CDAutomate deployment processes and improve development workflow efficiencyEnsure security best practices are integrated throughout the CI / CD pipelineTroubleshoot and optimize existing pipeline performanceInfrastructure as Code
Develop and maintain infrastructure using Terraform for consistent, repeatable deploymentsCreate and manage CloudFormation / CDK templates for AWS resources (preferred)Version control infrastructure code and implement proper change management processesDocument infrastructure configurations and maintain architectural diagramsDesign & Architecture
Collaborate with clients and internal teams to design scalable, secure cloud solutionsParticipate in architecture reviews and provide technical recommendationsResearch and evaluate new technologies and services to improve client offeringsContribute to infrastructure standards and best practices developmentClient Support
Provide technical support and guidance to clients on infrastructure-related mattersParticipate in client meetings and technical discussions as neededCreate and maintain documentation for client environmentsEnsure SLA compliance and communicate effectively about service statusRequired Qualifications
Technical Skills
Cloud Platforms : Strong experience with Microsoft Azure (primary focus), working knowledge of AWSInfrastructure as Code : Proficiency with Terraform for multi-cloud deploymentsCI / CD : Hands-on experience with GitHub Actions and GitLab CI / CD pipelinesOn-Premises : Experience managing traditional infrastructure and hybrid cloud environmentsOperating Systems : Proficiency with Linux and Windows server administrationNetworking : Understanding of cloud networking, VPNs, load balancing, and security groupsMonitoring & Logging : Experience with monitoring tools and log management systemsProfessional Experience
3+ years of experience in DevOps, cloud infrastructure, or similar roleExperience managing infrastructure for multiple clients or environmentsProven track record of implementing automation and improving operational efficiencyExperience with incident response and troubleshooting in production environmentsSoft Skills
Strong problem-solving and analytical thinking abilitiesExcellent communication skills for client interactions and team collaborationAbility to work independently and manage multiple prioritiesDetail-oriented with strong documentation practicesCustomer service mindset with focus on client satisfactionPreferred Qualifications
Containerization : Knowledge of Docker, Kubernetes, Helm, and container orchestrationConfiguration Management : Experience with Ansible, Puppet, or ChefSecurity : Understanding of cloud security best practices and compliance frameworksCertifications : Azure certifications (Azure Administrator, DevOps Engineer Expert), AWS certifications, or Terraform certificationsScripting : Proficiency in PowerShell, Bash, Python, or other automation languagesDatabase Management : Experience with cloud databases and backup strategiesAgile / DevOps Culture : Experience working in Agile development environmentsMore About PALO IT
We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. We are continuously taking action to :
Become a climate net-zero companyDeliver projects with a positive impactTrain 100% of our workforce on impactAchieve B Corp certification among all our offices across the globeContinuously measure & improve employee happinessOur clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.
What We Offer
Stimulating working environmentsUnique career pathInternational mobilityInternal R&D projectsKnowledge sharingPersonalised trainingEntrepreneurship & intrapreneurshipFor more on our team culture and benefits, check out our careers page .
PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.
Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.
Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.
Please consult our Privacy Notice (https : / / www.palo-it.com / en / privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and / or withdrawal of your Personal Data.
Tell employers what skills you have
Excellent Communication Skills
Troubleshooting
Change Management
High Availability
Scripting
Logging
Networking
Python
Operating Systems
Docker
Disaster Recovery
Databases
Linux
Technical Support