Airfreight Operations Executive

Job Description & Requirements

Job Description

Coordinate Air exports and Air imports door-to-door shipments including transshipments

Arrange transportation and monitor shipment status

Customs formalities (send instructions to the customs broker)

Shipment billing and / or invoicing

Liaise with warehouse for cargo details and movements (e.g. receiving, deliveries, etc.)

Work with the respective project managers to coordinate shipments, plan strategies and execute adhoc instructions

Secure flight bookings with carriers and / or master loaders

Develop and / or maintain good relationships with carriers and / or master loaders

General administration

Handle customer inquiries and complaints in a timely and satisfactory manner.

Liaise with government agencies – e.g. Customs, AVA

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