Department Manager

Roles & Responsibilities

Lead and oversee the day-to-day calibration operations of the Department, delivering repair and calibration services for a wide spectrum of test and measuring equipment.

Ensuring the operations run smoothly and efficiently.

Implement continuous innovation (CI) strategies to improve operational efficiency and productivity.

Assist Division Manager in tracking financial parameters and implement measures to meet the required financial KPIs.

Work closely with other Department Managers and Customer Success Team to :

• Track and report monthly unbilled receivables,
• Ensure contractual SLAs are met

Implement and ensure compliance for the following operations requirements in the Department :

Interface with Corp Functions such as Procurement, Finance or Human Resource if required to resolve any issues related to project delivery.

Lead the Department and collaborate with Corp IT and Vendors to migrate from existing to new ERP systems for the Division.

Tell employers what skills you have

Management Skills

Leadership

Customer Success

Information Technology

Strategy

Compliance

Business Continuity Management

Project Delivery

Performance Management

People Management

Calibration