Roles & Responsibilities
- Working day : 4 Weekdays + 1 Weekend / 3 Weekdays + 2 Weekends
- Working Hour : Weekdays : 10.20am - 7.20pm ; Weekends : 8.45am - 6.30pm
- Salary : $3,000 - $4,000
- Location : Clementi, Bukit Batok, King's Arcade, Ang Mo Kio, Hougang, Marine Parade, Tampines (Will need to travel to more than 1 Centre, discuss during interview)
Job Responsibilities :
1) Customer Service
Attend to all walk-in potential customers and existing parents, phone calls and emails promptly and professionallyHandle registration of new students, attend to requests pertaining to change of courses and time slots by existing students / parents, handle termination of courses by existing studentsUpkeep of Centre’s student management system and perform audit of system regularlyPreparation of sales presentation kitsTraining of new and existing customer service executive2) Administration
Prepare invoices and handle payment collectionPrepare debtors listings and send reminders for late paymentMaintain petty cash and prepare daily collection reportAssist the operation manager manager with resource management and team managementPerform ad-hoc duties or projects assigned by the operations manager.3) Support for Operations Manager
Work with various stakeholders to resolve any conflicts or issuesJob Requirement :
At least Diploma in any discipline (Full time)Relevant customer service-related job experienceProficiency in MS Office, Zoom, Google Drive, AI-generative appsThe Supreme HR Advisory Pte. Ltd || 14C7279
Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580
Tell employers what skills you have
Sales
Listings
Google Drive
student enrollment
Administration
MS Office
Team Management
Resource Management
student enquires
student enrolment
Customer Service
Liaise with parents
Customer Service Excellence
Audit
communication with parents