Operations Area Manager

Roles & Responsibilities

Position : Operations Area Manager

Job Description :

• Manage and oversee daily operations of multiple outlets, ensuring adherence to brand standards.
• Drive operational efficiency by monitoring sales targets, implementing staff training plans, and introducing service improvement initiatives.
• Conduct regular outlet inspections, provide optimization suggestions, and follow up on implementation.
• Analyze financial and operational data to enhance profitability, control costs, and improve overall customer satisfaction.
• Support new store openings, including manpower planning, process setup, and smooth management of daily operations.
• Mentor outlet managers and staff, fostering a high-performance culture.
• Monitor market trends and competitor activity to recommend proactive improvements in operations, menu offerings, and customer engagement.

Job requirements :

Tell employers what skills you have

Leadership

Troubleshooting

Microsoft Office

Microsoft Excel

Analytical Skills

Interpersonal Skills

Inventory

Administration

Restaurant Management

Project Management

Team Coordination

Employee Training

Communication Skills

Banking

Customer Satisfaction

Customer Service