Retail Ambassador (Full-time) - Islandwide, SG

Roles & Responsibilities

Our Barehands is a purpose-driven fashion and lifestyle brand, born out of Singapore, committed to delivering high-quality, ethically produced apparel and lifestyle products. Our mission is to build strong, sustainable communities around the world through investing in our makers’ lives and enabling a more sustainable livelihood for them and their families.

As a Retail Ambassador (Full-time), you will be responsible for the daily retail operations, managing inventory, supporting customer service initiatives, and supporting production and operational tasks. Your role will be integral in ensuring an exceptional customer experience while optimizing store and operational efficiencies. We seek a passionate, self-initiated and purpose-driven individual to join our team, working closely with our retail team and founders to shape our overall brand experience and spearhead operational excellence.

Duties / Responsibilities :

• Greets, interacts and introduces the Our Barehands brand story to potential customers.
• Consults with customers to understand their needs and preferences related to merchandise.
• Demonstrates and explains merchandise, selecting and suggesting options suitable for the customers needs.
• Answers customer's questions about merchandise.
• Assists customers with purchase decisions.
• Retrieves merchandise from store room (if required)
• Receives customer orders & collects payment using the store's point of sale system.
• Processes returns and exchanges
• Opens or closes store, following brand's SOP
• Displays products and keeps products maintained visually (including steam ironing clothes)
• Performs any other duties as assigned related to the role

Required Skills / Abilities / Disposition :

Education and Experience :

Physical & Other Requirements :

Tell employers what skills you have

Customer Service Skills

Ability to Multitask

Listening Skills

Lifestyle

Operational Excellence

Customer Experience

Housekeeping

Interpersonal Skills

Inventory

Approachable

Cashiering

Customer Service

Disposition

Apparel