Director, Sales Readiness, Digital Sales
Visa is a world leader in payments and technology, processing over 259 billion payments transactions each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while uplifting everyone, everywhere.
Why You Should Apply
- Innovative Environment : Work with the latest tech and analytics in a creative, forward‑thinking sales team.
- Career Growth : Visa’s global presence offers endless development opportunities.
- Dynamic Atmosphere : Thrive in a collaborative, nimble environment that blends startup agility with the stability of a large global company.
Job Description
The Sales Readiness Director will enable Visa’s sales leaders and representatives to swiftly and effectively apply training, leverage resources, and engage with customers in real‑world scenarios. In collaboration with the AP Digital Sales team, AP functional partners, and the global Digital Sales enablement team, you will develop and implement practical, data‑driven solutions that transform the sales processes for Digital Sellers and Business Development Representatives.
Key Responsibilities
Engage with new hires, current team members, and sales leaders to enhance their practical understanding of Visa products and sales strategies through real‑world application.Localize and execute the digital sales readiness and enablement strategy, including onboarding excellence and ongoing regional initiatives, to ensure teams are prepared to apply training daily.Lead onboarding and advanced live training sessions, ensuring an engaging and effective learning experience for new hires.Provide real‑time coaching and feedback on lead management, prospecting, objection handling, deal strategy, negotiation, and tools training to improve practical sales skills.Organize and facilitate sales skills workshops designed to improve seller performance and readiness.Partner with the global Digital Sales enablement lead to identify opportunities for enablement and sales coaching optimization through technology and operational design.Conduct regular sales training sessions, workshops, and role‑playing exercises to reinforce critical sales competencies, customizing solutions based on user needs.Support targeted sales programs that enable the team to increase pipeline and revenue through practical application of training.Provide real‑time sales coaching with both sales and demand response teams, supporting and driving client conversations.Analyze and process data to deliver insights that identify and refine training needs, assessing the effectiveness of regional readiness programs.Lead cross‑functional efforts within the region, aligning all stakeholders behind a single, regional sales readiness and enablement calendar.Ensure relevant value propositions for customer segments and facilitate their practical application by the sales team.Facilitate and actively promote the sharing of best practices and influence their adoption across the region.Track and report on the effectiveness of readiness initiatives in the region.This role is highly commercial and analytical, focusing on ensuring sales teams are equipped and ready to engage effectively in real‑world sales interactions.Qualifications
Basic : At least 12 years of relevant experience in a full‑cycle sales role, sales readiness, or related field with a focus on onboarding and skills development.Experience coaching and delivering value‑selling or solution‑selling programs aligned to a sales methodology.Client‑facing experience guiding sales executives as trusted advisors based on deep knowledge of their business, challenges, and industry.A passion for teaching, strong grasp of adult learning principles, and the ability to deliver engaging, hands‑on programs while representing a positive, collaborative team.Proven ability to deliver both in‑person and virtual training to diverse, multi‑cultural teams.Excellent communication, presentation, and coaching skills with the ability to engage teams and leaders across multiple seniority levels.Strong organizational skills and the ability to manage multiple training initiatives and prioritize effectively.Growth‑oriented mindset.Preferred : Proficiency in multiple regional languages would be a plus.Experience with a sales learning & engagement platform (e.g., Highspot).Additional Information
Working location : Singapore, full‑time, on‑site.Travel : Less than 10% of the time.Equal Opportunity Employer
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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