Deeply understand telco customers' business and technical requirements, handling customer technical related issues.
Identify telco customer requirements and coordinate with Account Manager / Product Manager to provide customers proper products.
Take charge of product test, after-sales troubleshooting.
Complete other tasks issued by the company.
Job Requirements :
Bachelor's Degree qualification or above majoring in Telecommunication, IT, Computer Science, Engineering.
At least 7 years work experiences on telco or technical domain, deep knowledge of telecom operator technical and service structure, etc.
Capability to communicate with and influence customers : including technical alignment, communication, clarification, and negotiation with customers.
Better have experience in attending Singtel / StarHub projects .
Fluent in English and Mandarin to liaise with associates.
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Technical Manager • Singapore, SG.01, Singapore
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