Sr Mgr / Dep Director Quality

Roles & Responsibilities

Introduction :

In this role, you are to build and lead a team that develops, defines and executes strategy to build customer relationships, be responsible and accountable for all customer-related quality matters and be the team’s key point of contact for customers on quality issues.

Your Job :

• Drive alignment to customer specific quality requirements to meet and exceed customer expectations.
• Drive systemic customer related Quality System roll-out, deployment, improvement and enhancement activities.
• Drive customer 8D / CAR closure and verify corrective / preventive effectiveness.
• Coordinate Quality spec review / negotiations with customers.
• Manage quality reviews / scorecards with customers to show quality improvement progress.
• Drive analysis to identify improvement opportunities and internal programs to improve customer quality performance.
• Collaborate to achieve manufacturing stability to achieve zero excursions for customers.
• Collaborate to execute pre-ramp Assessment and Safe Launch for successful first time-right production ramp to meet and exceed customer needs.

Required Qualifications :

Other Essential Attributes

Tell employers what skills you have

Quality System

Quality Improvement

Rollout

Customer Relationships

Fabrication

Strategy

TQM

Pressure

SPC

Customer Quality

Communication Skills

Team Lead

Manufacturing