Customer Relations Officer (CRO) (HDB BTO) - Islandwide, SG

Roles & Responsibilities

Responsibilities :

• Handle and resolve conflicts and feedbacks from public and stakeholders pertaining to the project,
• Conduct regular visits to residents / stakeholders affected by the works to gather feedback, preparing circulars, letter and flyers to keep stakeholders abreast and update on the site activities and progress.
• Prepare and submit weekly updates, monthly reports and other program pertaining to public relation works
• Provide administrative support and assistance to Project Management Team and liaise with Government authorities, public and lessee of the property in relation to project work in progress.

Job Requirements

Tell employers what skills you have

Product Knowledge

Customer Retention

Construction

Outsourcing

Interpersonal Skills

Property

Sales Effectiveness

Customer Care

Project Management

Administrative Support

Team Player

Civil Engineering

Customer Service

Customer Relations

Customer Service Experience