Operations Executive

Roles & Responsibilities

Manage high standards of service and clinical quality in health screening projects including :

• Setting up and tearing down, and logistics for the projects.
• Registration of clients and collection of payments with accuracy and precision, and arrangement of post-screening reviews.
• Facilitating of patient flow and checking that staffs have in-depth understanding of every station within the operational flow.
• Performance of duties such as taking blood pressure, height, and weight, arranging urine tests, filling up forms etc.
• Promotion of packages and add-ons to health screening participants.
• Generating and sending of medical reports to clients.
• Keeping the station areas clean and organized.
• Ensure optimal manpower utilization and coverage based on client load.
• Oversee all facilities and enhance the operating efficiency of the projects.
• Assist in the preparation and generation of corporate statistics and lifestyle surveys.
• Maintain client relationships and liaise with them for the renewal of health screening projects each year.
• Handle procurement of products / services, lab codes etc with effective cost savings management.
• Adequately stock supplies for the office, projects and activities.
• Preparation of Service Agreements, Introducer Agreements for Sales teams.

Support the Sales and Operations Director and assist in duties as may be assigned.

Tell employers what skills you have

Microsoft Office

Microsoft Excel

Interpersonal Skills

Inventory

Arranging

Procurement

Weight

Pressure

Statistics

Customer Service

Screening