Healthcare Clinical Operations Manager (Healthcare) #HCG - Islandwide, SG

Roles & Responsibilities

Jobscope

• Oversee daily clinic / hospital operations to ensure smooth, efficient service delivery
• Manage patient flow, waiting times, and appointment systems
• Ensure service excellence and adherence to quality standards
• Lead and supervise frontline and support staff
• Plan manpower deployment and ensure adequate coverage
• Coach and upskill staff to maintain high performance and morale
• Work closely with doctors, nurses, and allied health staff to support care delivery
• Liaise with external partners, vendors, and government agencies as needed
• Track KPIs such as patient satisfaction, service turnaround times, and resource utilization
• Identify gaps and implement process improvements
• Ensure compliance with healthcare regulations, SOPs, and safety protocols
• Manage incidents and follow up with corrective actions
• Support or lead projects such as new service rollouts, system upgrades, or space planning
• Manage change initiatives to improve operations or adapt to new policies

Requirements

All qualified applicants, please send in your resume to :

triciagoh@recruitexpress.com.sg

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number : 99C4599

Tell employers what skills you have

Healthcare Industry

Healthcare Improvement

Healthcare Communications

Able To Multitask

Healthcare Services

Interpersonal Skills

Healthcare

Critical Thinking

Administration

Compliance

Time Management

Space Planning

Team Player

Customer Service

Customer Service Excellence

Service Excellence

Manage Change

Able To Work Independently

Service Delivery