Sales Coordinator (Order Process)

KUMPULAN DEVELOPMENT (S) PTE LTDD17 Loyang, Changi, SG

3 days ago

Job description

Roles & Responsibilities

Location : Singapore, Changi North Rise

Working Hours : 5 day work week (Monday to Friday)

Benefits :

Lunch provided (Chinese Food)
2-way shuttle bus services available at Ang Mo Kio & Bedok MRT stations
Medical Benefits
Leave benefits according to MOM guidelines

Job Summary :

We are looking for a dedicated and customer-focused Sales Coordinator to join our team. This role involves managing orders, resolving issues, and supporting sales efforts.

Responsibilities :

Respond promptly and professionally to customer inquiries via phone and email

Process and monitor incoming orders, ensuring timely follow-up and smooth fulfillment

Handle order changes, cancellations, returns, and exchanges efficiently

Address and resolve customer complaints with empathy and professionalism

Provide basic technical support and troubleshoot product / service issues

Achieve performance targets set by Management

Collaborate with internal teams to resolve service-related issues

Support other sales-related and administrative tasks as assigned

Requirements :

Minimum 1 year of experience in customer service or sales support

Strong communication and interpersonal skills

Proficient in Microsoft Office; experience with ERP systems for order processing is a plus

Able to multitask and manage time effectively in a fast-paced environment

Detail-oriented with strong organizational skills

Positive attitude and ability to handle challenging situations diplomatically

Tell employers what skills you have

Customerfocused Sales

Sales

Able To Multitask

Microsoft Office

Microsoft Excel

Interpersonal Skills

ERP

Administration

Data Entry

Customerfocused

Good Communication Skills

Freight

Administrative Support

Team Player

Microsoft Word

Customer Service

Shipping

Customer Service Experience

Technical Support

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Sales Coordinator • D17 Loyang, Changi, SG

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