Customer Service Executive

Roles & Responsibilities

Job Summary

The Customer Service Executive is responsible for providing exceptional service to clients and ensuring a positive experience at the movement studio.

This role involves handling inquiries, managing memberships, and supporting daily operations to enhance client satisfaction and studio efficiency.

Job Description

1. Client Interaction and Engagement :

• Greet clients and visitors warmly, providing a friendly and welcoming atmosphere.
• Address client inquiries and concerns promptly, both in person and via phone, email, or social media.
• Provide information about classes, schedules, membership options, and studio policies.

2. Membership Management :

3. Administrative Support :

4. Customer Feedback :

5. Marketing and Promotion :

6. Team Collaboration :

Qualifications

Tell employers what skills you have

Ability to Multitask

Team Collaboration

Microsoft Office

Microsoft Excel

Social Media

Housekeeping

Interpersonal Skills

Inventory

Photos

Fitness

Data Entry

Approachable

Administrative Support

Customer Satisfaction

Customer Service