Area Manager

WHO ARE

WE?

Headquartered in Singapore,

Stuff'd is a fresh casual, halal-certified Mexican-Turkish concept

founded in 2014. First to merge Al Pastor-styled burrito with

Western-styled spit-grilled kebabs, Stuff'd has dominated both

categories respectively and expanded to Singapore's largest

Mexican-Turkish fresh casual chain. Today, with close to 40 outlets

in Singapore, Stuff'd is committed to creating tasty, nutritious,

great value, and freshly prepared meals while bringing positivity

to the communities we serve.

Stuff'd has

expanded beyond our shores with close to 10 franchised stores in

Malaysia; the flagship franchised store opened in the Philippines

in December 2023. We actively seek to increase our regional

footprints throughout the Asia Pacific

region.

WHO ARE WE LOOKING

FOR?

The Area Manager oversees

the diverse operations of 4-6 outlets, serving as a critical leader

in aligning outlet goals with company strategic plans. They foster

positive relationships with Kiosk Managers and teams while ensuring

effective collaboration and the overall success of the

outlets.

YOUR

RESPONSIBILITIES

Management

and Leadership : Direction and

Coaching :

Provide clear, concise, and positive direction to team

members, coaching and mentoring others to lead operations

effectively.

Ensure adherence to Stuff'd

guidelines for service quality and food

delivery.

Communication and

Coordination :

Act as a liaison between the HQ Corporate office and

assigned outlets, disseminating information and directives to Kiosk

Managers and teams.

Coach and mentor team

members across all levels within assigned

outlets.

Performance Monitoring and

Improvement :

Review Daily Business Reports of assigned outlets,

identifying problems and suggesting improvement measures to

optimize performance.

Ensure adherence to

daily and monthly operational tasks, including sales deposits,

inventory ordering, and administrative

submissions.

Outlet

Operational Leadership :

Efficient

Operations :

Direct efficient and accurate product preparation for

prompt customer delivery, maintaining service speed

guidelines.

Evaluate existing business

procedures and recommend improvements for enhanced

efficiency.

Promotions and

Maintenance :

Ensure effective execution of sales promotions by Kiosk

Managers, coordinating ongoing maintenance with HQ Corporate office

for business continuity.

Feedback and Continuous

Improvement :

Review customer feedback and incident reports, ensuring

necessary actions are taken and facilitating After-Action Reviews

(AARs) for

improvement.

Compliance

and Safety : Food and Workplace

Safety :

Ensure scheduled food audits and compliance with standard

operating procedures, SFA guidelines, and adherence to FIFO

principles for food products.

Communicate and

enforce safe work procedures and safety rules across all team

levels, implementing risk control measures as

needed.

Manpower

Management : Staffing and HR

Oversight :

Review weekly schedules for adequate staffing levels and

coverage, managing manpower costs effectively within assigned

outlets.

Handle employees' concerns,

conflicts, and attrition, maintaining accuracy in monthly timesheet

submissions and facilitating hiring for succession

planning.

Performance Management and

Accountability :

Set challenging goals for self and team members,

providing timely performance feedback, ensuring accountability, and

enforcing HR policies, security, and safety

procedures.

WHY JOIN

US?

Annual Performance

Bonus (Up to 2 months' Salary)

Guaranteed

Annual Increment

Structured and Rapid Career

Progression for High Performers

100%

sponsorship of Private Conversation Language lessons

(English)

Dedicated Training and Onboarding

program

Up to 100% Study Grants

Sponsorship

Medical and Leave

benefits.

Employee Perks and

Discounts

• Nutritious staff meals

0% Interest loans (Up to 10x of basic salary)

performance and depending on each case