Roles & Responsibilities
Responsibility
- Assists day-to-day operation by picking up the phone calls / email / walk-ins / ticketing system to understand user’s enquires / request, provide IT support and perform troubleshooting or escalate to the relevant PIC, or provide alternatives to resolves the cases.
- Ad-hoc duties such as software installation, clone laptops, inventory checks, disposal etc.
- Perform troubleshooting in systems and report the status to superior on time without delay .
- To support project from another team / section / department as instructed by superior .
- To perform any ad-hoc assignment as instructed by superior .
Requirements
Diploma or Higher Nitec studied in IT or related fieldsPreferable with at least 1-2 years of relevant working experienceResponsible, meticulous, fast learner and able to understand the internal system process quicklyAble to follow the internal systems thoroughly to make sure the tasks are smoothly processInterested applicants, please Email , and look for
Jensen Fang Lifa
jensenfang@recruitexpress.com.sg
Recruit Express Pte Ltd
EA License No. 99C4599
EA Personnel Registration Number : R2197080
We regret that only shortlisted candidates will be contacted.
Tell employers what skills you have
Mac
Troubleshooting
Windows 10
ICT
Hardware
Customer Support
Laptops
Information Technology
IT Operations
Windows Server
Service Desk
Application Support
Networking
Operating Systems
Windows
System Administration
Routers
ITIL
Firewalls
Technical Support