Roles & Responsibilities
JOB SUMMARY
The role is a key position in the Global Banking COO team, with a focus on project management and strategic initiatives, in addition to providing essential business management support. The successful applicant will :
- Provide support to the various stakeholders under Global Banking, by partnering on initiatives related to strategic / transformation programmes and other strategic business initiatives
- Play a key role in automation of new business processes and streamline existing processes, while supporting strategic developments in the Global banking space and help facilitate business by removing blockages
- Champion adoption of AI and enable its delivery for the Global Banking Business
- Lead the Communications and Training agenda for strategic change initiatives in Global Banking
- Possess good understanding of the subject and industry best practices, able to build close relationships with key stakeholders across Business, Technology, Sustainable Finance and COO to ensure Product Roadmap and benefits are aligned with overall strategy & client needs
- Play a key role in providing overall governance of the Global Banking businesses to ensure compliance with all key governance requirements, including control and risk reporting via the Operational Risk Framework; and ensuring compliance with regulations
Responsibilities
Strategy
To support business in various strategic Global Banking initiativeTo support the Business in contributing to the Bank’s interim and long-term revenue targets and achieve efficiencyTo understand and enable CIB’s ‘Originate and Distribute’ Strategy from COO Office perspectiveTo be able to support business head / frontline staff to enable best in class Global Banking franchise within footprint and grow revenueProvide management and represent Global Banking interest across multi-functional project teams including relevant business and COO teams, technology, legal, compliance, risk, and TPRM for various projectsBusiness
To assist in driving business and operational efficiencies via technological innovations with the Global Banking COO teamTo assist in implementation of various regulatory or structural change driven projectsTo work closely with the Heads of Global Banking Management Teams, providing support in all aspects of business development including internal marketing, expanding distribution, facilitating synergies among various productsTo assist with MI requests and work with Finance on reporting improvementAssist in the oversight of global pipelines, forecasts and P&L, underwriting portfolios and valuations / RWA for the business head, and actively engage in senior discussions to manage the sameTo support and manage the tools required by the business to perform their roleTechnology Initiatives
Engage with Business, Process owners and Risk Framework Owner on an on-going basis and be able to drive the technology teams on build and deliverAbility to think literally and look for opportunities to simplify process and enhance controls as part of designChampion the AI agenda to pitch, prioritise and execute / implement agreed initiativeProcesses
To aid business and functions in making processes simpler, faster and betterWith the Global Banking COO, continue to review front office processes to ensure efficiencies and adherence to controls, policies and proceduresSupport the development and utilisation of the bank’s platform under Client Engagement and Effectiveness for the business to enable operational efficiencies and streamlining deal workflowsLead Communications and Training agenda for Global Banking led initiativesPeople & Talent
Aid development of best practices in execution, controls and risk management for Global Banking transactions by training and communications to global execution teamsLead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partnersRisk Management
Create transparency around backlog item progress, blockers, impediments, dependencies, and product value delivery via fit for purpose business and delivery metrics, to enable effective Risk management within Chief Product owner and the Product ownerEngage process and risk control owners in upfront in design of process changes. Have oversight of, direct tracking and monitoring of projectsGovernance
Together with the Global Banking COO, act as the primary point of contact for the development of processes, procedures and control for Global Banking.Our Ideal Candidate
8+ years hands on experience and proven knowledge in Corporate & Institutional Banking (or equivalent) – Experience in supporting Tech projects or initiatives for Credit business focussing on Loans or Bonds is an added advantage5+ years hands on experience of Transformation – ideally as a Product Owner and strong skills of maintaining and prioritizing a backlog using digital toolsA talented individual who can be an effective team player and strong communicator who builds trust-based relationships within the team and amongst stakeholdersGood understanding of industry trends and client needs across Workflow automation, Project Management, AI adoption and implementation and Agile ways of workingProven ability to prepare and communicate formally – verbal and writtenProven ability to suggest various prioritisation and decision-making techniques to the Chief Product Owner / Product owners in enabling effective decision makingProven ability to refine and breakdown the backlog of work for teams to consume and deliver outcomesExperience of working with globally distributed cross-functional teams to deliver outcomesProduct Owner certification (or equivalent) is an added advantageStrong prioritization and analytical skills to manage trends, backlogs and data insightsExceptional communication skills to (internal and external stakeholders) :Articulate the requirements and progress with stakeholders and team members.Negotiate priority items in the backlog with key stakeholders.Ensure transparency and path to resolution for identified risks or issues.Knowledge of design thinking framework and customer journeysKnowledge of Agile ways of workingRole Specific Technical Competencies
Product Management / OwnershipProduct delivery lifecycle experience using Agile Ways of Working (Scrum, ADO mgmt., etc…)Process ImprovementInterpersonal RelationshipsInternal ControlsBusiness Process DesignStakeholder management and communicationData driven decision making & product analyticsData Gathering and ReportingAbout Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we :
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we doNever settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so wellAre better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long termWhat we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.Time-off including annual leave, parental / maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.Flexible working options based around home and office locations, with flexible working patterns.Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkitsA continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com / careers
Tell employers what skills you have
Product Knowledge
Workflow Automation
Process Improvement
Artificial Intelligence
Loans
Agile
Risk Management
Strategic Analysis
Product Management
Project Management
Analytics
Bonds
Communication Skills
Banking
Product roadmap
Reporting
Stakeholder Management
Business Process Management
Business Process Design
Product Analysis