D12 Balestier, Serangoon, Toa Payoh, SG - OPERATIONS SUPERVISOR

Roles & Responsibilities

We are seeking a detail-oriented and analytical Operation Process Analyst to evaluate, improve, and optimize our business operations. The successful candidate will work closely with cross-functional teams to identify inefficiencies, implement process improvements, and drive operational excellence.

Key Responsibilities :

• Analyze existing operational workflows, processes, and systems
• Identify inefficiencies, bottlenecks, and areas for cost reduction or productivity improvement
• Design and implement process enhancements to support business objectives
• Collaborate with operations, IT, and other departments to ensure smooth execution of improvements
• Develop key performance indicators (KPIs) and dashboards to monitor performance
• Prepare reports, SOPs, and documentation for new and existing processes
• Support change management efforts and conduct training as needed
• 2–5 years of relevant experience in process analysis, operations, or business improvement roles
• Strong analytical and problem-solving skills

Tell employers what skills you have

Strategic Planning

Upselling

Leadership

Operational Excellence

Customer Experience

Change Management

Food Quality

Inventory

Office Management

Productivity Improvement

Compliance

Project Management

Administrative Support

Administrative Management

Business Requirements