Factoring Relationship Manager
GB HELIOS PTE. LTD.D09 Cairnhill, Orchard, River Valley, SG10 days ago
Job descriptionServe as the main point of contact for assigned clients, maintaining strong and professional relationships. Address client inquiries and provide solutions on facility utilization, collections, and disbursements. Ensure smooth handover from origination. Support client retention and satisfaction by offering insights to optimize their working capital efficiency. Ensure adherence to credit policies, factoring guidelines, KYC / AML requirements, and regulatory standards. Review transaction patterns to detect potential fraud, money laundering, or invoice manipulation. Coordinate with credit risk and compliance teams on portfolio reporting, exceptions, and remedial actions. Work with collections, operations, and credit teams to ensure seamless factoring operations. Develop tailored solutions that meet client needs. Contribute to process improvement initiatives and risk-control frameworks. Excellent client relationship and communication skills Organizational Skills-Effectively managing multiple clients, tasks within timeline. Customer-Orientated : A genuine desire to serve the clients and ensure their satisfaction. Team player with ability to work cross-functionally Basic financial analysis and risk assessment skills 1-2 years’ experience in factoring, trade finance, or commercial lending is a plus.
Roles & Responsibilities
About the role
The Relationship Manager is responsible for managing and growing a portfolio of factoring clients by ensuring optimal client performance, maintaining strong client relationships, monitoring credit quality, and maximizing portfolio profitability. The role combines risk management, client service, and commercial insight while supporting business expansion
What you'll be doing
1. Portfolio Management
- Oversee a portfolio of factoring clients, ensuring all facilities operate within approved terms, limits, and risk parameters.
- Monitor client performance through regular financial reviews, payment behaviour, and concentration analysis.
- Identify early warning signs of credit deterioration and take proactive steps to mitigate risk.
2. Relationship & Account Management
3. Risk & Compliance Oversight
4. Cross-Functional Collaboration
What we're looking for
Tell employers what skills you have
Account Management
Audit and Compliance
Middle Office
Risk Assessment
Regulatory Compliance
Process Improvement
Risk Management
Trade Finance
Portfolio Management
Fraud
Financial Analysis
Assessment Skills
Capital
Team Player
Credit Risk
Commercial Lending
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Relationship Manager • D09 Cairnhill, Orchard, River Valley, SG
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