IT Operations Specialist - 12 months contract - Islandwide, SG

Roles & Responsibilities

Job Summary

We are seeking an experienced IT Operations Specialist with knowledge of Public Key Infrastructure (PKI) and endpoint testing to join our team on a contract basis. In this role, you will be responsible for ensuring the stability and security of critical systems, coordinating operational teams, and supporting government-wide technology initiatives. You will also be involved in testing, quality assurance, and asset management to ensure smooth business operations.

Key Responsibilities

• Lead and manage an operations team to maintain and support secure IT products and systems.
• Ensure uninterrupted management of card production systems and PKI services in line with service level agreements.
• Work closely with agencies and internal teams to gather requirements and deliver timely solutions.
• Analyze business needs, evaluate impact of change requests, and propose process or system improvements.
• Track and manage project deliverables, documentation, and change requests for governance purposes.
• Perform evaluation testing, inspection, and acceptance of PC hardware and software.
• Conduct quality assurance testing for changes to end-user equipment (e.g. security patches, software upgrades).
• Propose and support hardware / software upgrades and technology refresh initiatives.
• Manage and maintain project asset inventories, ensuring accurate and up-to-date records.
• Support equipment rollouts and inventory requests across organisations.
• Conduct regular hardware asset and software license audits, including capacity planning and forecasting.

Requirements

Next Step :

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

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Gabriel Pang

Registration Number : 22105639

GYK TalenSync Pte Ltd

EA License No : 23C1806

Tell employers what skills you have

PKI

Quality Assurance

Laptops

Interpersonal Skills

Inventory

Business Analysis

Service Level

IT Operations

Network Troubleshooting

Windows

Audits

ITIL

Customer Orientation

IT Asset Management

Able To Work Independently