Roles & Responsibilities
Job Description & Requirements
Application Mode
Job Responsibilities :
Has overall shift responsibilities and is accountable for the smooth running of the restaurantResponsible for the profitability of the outlet, staff management, product quality, maintaining excellent customer service standards and execution of promotions in outletLead and motivate staff in achieving sales targets and customer satisfactionDevelop and maintain the highest standard of service qualityEnsure all cost expenses are well managedResponsible in recruitment, development and retention of staff in the outlet and take appropriate measures in furtherance of staff stability.Involve, prepare pre-service meeting / roll call for staffEvaluate the operations and procedures and suggest improvementsEnforce hygiene regulations and upkeep restaurant cleanliness and hygiene standardsResponsible for the submission in a timely manner, all reports, schedules etc to the Operations Manager and HQAttend all meetings and training programs when requiredProvide feedback / recommendations on staff schedule, attendance, timeliness, complaints and innovations or any exceptional occurrencesEnsure reservations are properly taken and tables assigned such that it will not overload individual station of the outlet while still respecting the wishes of the customersOverseas posting / attachment may be requiredVariable Bonus, Merit Increment & Promotion, Staff Discount, Variable Incentive, Referral Scheme, Grooming Allowance, Dental Benefits, Insurance, Birthday Vouchers, Festive Gift(Terms & Conditions apply)Tell employers what skills you have
Coaching
Leadership
Quality Control
Restaurants
Inventory
Sanitation
Cashiering
Customer Satisfaction
Customer Service
Hospitality