Supervisor - AQC COFFEE PTE. LTD.

Roles & Responsibilities

• Maintain knowledge and ensure compliance with departmental policies and standard service procedures.
• Supervise efficient upkeep of tools through proper usage of equipment and devices.
• Analyze all customer requirements and prepare plans resolve customer care related issues and satisfy customers.
• Monitor and ensure optimal cleanliness, sanitation for all growth oriented organizational projects.
• Perform regular investigation on design and provide all materials and devices to ensure enhancement of better services.
• Facilitate procedures to take orders from the customers.
• Coordinate with others and ensure staff set up and supply remain according to the standards.
• Monitor status of tasks given to different staff.
• Prepare documents and maintain adherence to the standards.
• Monitor status of assignments and any follow-up in association with manage plus supervisor in waiting list.
• Inspect food and beverage product preparation programs and maintain goodwill of company.
• Greet customers promptly in a warm and friendly manner
• Applying F&B techniques correctly at all times, serving items with enthusiasm
• Anticipates any unexpected needs and reacts promptly and tactfully
• Carries out any other reasonable duties and responsibilities as assigned by superiors due to business requirements.

Tell employers what skills you have

Negotiation

Leadership

Construction

Housekeeping

Inventory

Investigation

Customer Care

Sanitation

Compliance

Customer Service

Scheduling

Timekeeping

Ability To Learn

Business Requirements