IT Engineer - CHEMICAL INDUSTRIES (FAR EAST) LIMITED.

Roles & Responsibilities

Job Responsibilities :

Technical Support & User Services :

• Optimized and maintained network infrastructure, servers, and endpoints, improving system uptime and reliability.
• Partnered with external vendors to resolve complex technical issues, reducing downtime and support costs.
• Oversee Microsoft 365 environment administration including user account management and security policies.
• Enhanced collaboration and knowledge sharing by managing SharePoint Online environments and document systems.
• Configure user permissions, site structures, and workflow automation.
• Ensure system backups, updates, and security patches are applied consistently.
• Deliver first and second-level technical support for hardware, software, and network issues.
• Respond promptly to user requests and resolve technical problems efficiently.
• Manage the complete lifecycle of IT equipment including setup, configuration, maintenance, and decommissioning.
• Maintain detailed documentation of support requests and resolutions.

Security & Compliance :

Project Participation :

Job Requirements :

Tell employers what skills you have

IT Service Management

Azure

Hardware

Ability To Work Independently

ISO

Administration

ISO 27001

Reliability

SharePoint Administration

Network Troubleshooting

Compliance

Good Communication Skills

Technology Planning

ITIL

Technical Support