Sales Manager

Roles & Responsibilities

As Sales Manager / Senior Sales Manager, Travel Trade, you will be part of a dynamic sales team supporting the hotels on a corporate level for our unique and complementary brands - Oasia, Village, Far East Collection, Rendezvous and Serviced Residences.

Responsibilities

• Be a spokesperson in terms of professionalism through proper grooming, conduct and ability to present the hotel product and services effectively.
• Handle local and international travel agents and wholesalers with individual and group travel potential for the hotel.
• Establish new accounts and also develop relationships with travel agents and wholesalers.
• Work closely with the Director of Sales, Travel Trade to understand hotel business strategies before formulating and executing the action plans on a holistic basis to meet targets and goals at the corporate level.
• Day-to-day sales activities include sales calls, follow-up on contracting and group enquiries, hotel visits, marketing partnership & opportunities, brochure inclusions and entertainment, etc.
• Participate in ad-hoc or promotional travel agent, STB events and roadshows and hotel activities.
• Plan & execute FEH roadshows and sale trips with the field.
• Handle travel agent enquiries / group leads / series groups and follow through by managing communication amongst the hotels and with the travel agents and wholesalers.
• Provide timely responses and communication.
• Work closely with the hotel field sales team to ensure that we deliver the best to our guests and the revenue team to optimize the rates to the hotel.
• Support the field to follow up with clients whose payments are outstanding and long overdue (when necessary).
• Review Travel trade account portfolio regularly and present to Head, Travel Trade on a quarterly basis to provide analysis on performance of each corporate managed account and forward action plans.
• Achieve various monthly sales targets set to support the overall FEH wholesale (WHI & WHG) budget.

Requirements

Tell employers what skills you have

Negotiation

Coaching

Sales

Entertainment

Analytical Skills

Interpersonal Skills

Channel

Selling

Marketing

Sales Process

Strategy

Presentation Skills

Business Development

Pricing