G16 - Senior Business Analyst

Roles & Responsibilities

Key Responsibilities

• Lead discovery phases across divisions, identifying stakeholders; defining scope, business cases, risks, KPIs, and solution options.
• Facilitate workshops, eliciting both functional and non-functional requirements through interviews, observation, Joint Requirements Development, and prototyping.
• Define and document comprehensive use cases, workflows, process maps, user stories, data mappings, and acceptance criteria.
• Collaborate with engineering, product owners, UX, and delivery teams to ensure clarity and accurate translation of requirements into design and implementation.
• Perform analysis on business processes and data to identify inefficiencies, propose solutions that optimize operations or reduce cost.
• Manage stakeholder alignment, expectations, and effective communication across business units, technical teams, and leadership.
• Support UAT and change management activities, ensuring solutions meet business objectives and are successfully adopted.

What Success Looks Like

Requirements

Preferred Qualifications

Tell employers what skills you have

UAT

Confluence

GCC

Analytical Skills

Change Management

AWS

User Stories

Business Analysis

Agile

JIRA

Writing

Cloud

Business Analyst

Trello

AGILE frameworks

Stakeholder Management

UX

Facilitation

Mapping