Head of Central Operations

Roles & Responsibilities

Job Mandate

The Head of Central Operations Group is responsible for providing strategic leadership and operational oversight across multiple critical functions, ensuring efficiency, compliance, and service excellence. This role encompasses the management of Operations, Information Technology, and Project Management to support the bank’s business objectives. This role will report to the Chief Executive of the Singapore Branch.

Duties & Responsibilities

Minimum Qualification Requirements

Key Responsibilities

1. Operational Oversight

• Lead and manage the Central Operations Group, comprising of :
• Operations : Wealth (Private Banking) Operations, Treasury Operations, Trade Finance Operations, Loan Operations
• Project Management
• Information Technology

2. Risk & Compliance

3. Process Improvement

4. Performance & Service Delivery

5. Project Management

6. Information Technology

7. Documentation & Training

Tell employers what skills you have

Operations Planning

Budget Management

Change Management

Process Improvement

Business Process Reengineering

Private Banking

Information Technology

Retail Banking

Compliance

Project Management

Demand Planning

Audits

Banking

Business Continuity Planning

Regulatory Requirements

Service Delivery

Lean Six Sigma