Roles & Responsibilities
Responsible for the daily operations and management of the massage parlor, developing and improving service standards, operating procedures, and rules and regulations to ensure standardized service delivery.
Maintain customer relationships, handle customer complaints, and collect feedback to optimize the service experience.
Manage in-store hygiene, epidemic prevention, fire safety, and equipment maintenance, and rationally plan consumables procurement and inventory.
Analyze operational data to develop marketing strategies, control operating costs, and increase store revenue.
Coordinate collaboration across various departments, foster a positive team atmosphere, ensure compliance, and ultimately achieve both customer satisfaction and store profitability.
At least 3 years of relevant work experience required.
Tell employers what skills you have
Fire Safety
Leadership
Microsoft Excel
Interpersonal Skills
Inventory
Customer Relationships
Consumables
Strategy
Procurement
Equipment Maintenance
Compliance
Project Management
Customer Satisfaction
Prevention
Team Player
Service Delivery
Manager • D15 Katong, Joo Chiat, Amber Road, SG