Patient Service Associate (Renewable Contract) - RECRUITPEDIA PTE. LTD.

Roles & Responsibilities

Our client is a local leading player in healthcare industry. They are now recruiting a Patient Service Associate to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities of Patient Service Associate :

• Deliver prompt and high-quality service to patients with professionalism, empathy, and care.
• Offer financial guidance, including estimated costs, pre-surgery consultation, and financial aid options, to patients or their family members. This includes scheduling surgery dates and coordinating necessary follow-ups.
• Support the Executive / Manager in go-live preparations by updating work instructions, participating in User Acceptance Testing, and sharing knowledge with the team.
• Safeguard patient information and uphold confidentiality at all times.
• Ensure the efficient, timely, and well-organized scheduling of various medical procedures.
• Reach out to patients a day before surgery to confirm admission times and reinforce fasting guidelines.
• Provide general administrative support, including handling phone and email inquiries.

Requirements :

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume / cv.

We regret that only shortlisted candidate will be notified.

Email Address : jobs@recruitpedia.sg

Recruitpedia Pte Ltd

EA License No : 19C9682

EA Personnel No : R2198636 (Oh Puey Xin)

Tell employers what skills you have

Healthcare Industry

Troubleshooting

Microsoft Office

Advertising

Data Analysis

Customer Experience

Surgery

Recruiting

B2B

Cashiering

Administrative Support

User Acceptance Testing

Customer Service

Scheduling

Appointment Scheduling

Customer Service Experience