Guest Relations | Tanjong Beach Club

Tanjong Beach Club is part of The Lo and Behold Group, a

hospitality company known for its ability to create timeless

destinations and thought-leading experiences.

As

a team incredibly passionate about the potential our industry has

in shaping a city, we take great pride in grooming what we hope

will be the next generation of hospitality leaders. We build career

paths around the individual, develop training modules both in-house

and out, and design incentives and recognition programmes to ensure

that good work always pays off.

For its efforts,

the group has been recognised as a Human Capital Partner with the

Ministry of Manpower, a "Great Place To Work" (2022, 2023) and one

of AON's Best Employers (2017). Wherever you are on the team,

whatever your definition of success, we'll set you on the right

path.

Tanjong Beach Club is a surfside

restaurant, bar and club, all in one; on Singapore's best strip of

sand. With panoramic views of the sea, Tanjong Beach Club is an

urban getaway serving fresh coastal cuisine and artisanal

cocktails, over sprawling poolside daybeds and indoor dining

spaces.

Our Guest Relations team is intergral to

the guest experience, and is often the first encounter with our

brand. This role sets the scene for our Front of House to be able

to deliver unparalled service and experiences to our

guests.

You'll be in-charge

of :

Managing reservations through

phone calls, emails and other forms of communications

Ensuring there are no overlapped reservations, and that

tables are ready before the guests arrive

• Responding to any guest enquiries and requests

Warmly welcoming every guest that enters the

restaurant

Addressing guests by name,

recognize any special occasions mentioned and pass on the

information to the team to personalise guests'

experience

Assigning guests to designated

seats as per seating plan

Taking initiative to

check on guests regularly to make sure that their needs are

met

Requesting guests for their feedback and

relay feedback to the manager on duty

Assisting in building and maintaining a strong guest

profile database, keeping the information updated

regularly

Engaging with guests in the profile

database whenever there are changes in the menu, special

promotions, events and birthdays

Carrying out

any other duties as assigned by the

Manager

What to

expect :

Direct transport in to

restaurant from Harbourfront MRT

5 day work

week

Join a dynamic, young and fun loving

service team

Amazing daily views of

Singapore's most idyllic stretch of beach

Excellent team culture and a defined career growth plan

to develop yourself

We are looking

for someone :

Passion for people (through food &

service)

Lead with empathy and kindness,

though never without firmness

Pursue

continuous improvement

Own outcomes and drive

solutions

Benefits : We

believe in taking care of our people, so they can take care of

others. We recognise and support each individual through our TLBG

Partnership Programme (a monthly sales incentive), medical and

insurance coverage, employee dining discounts across our venues,

celebrations for each individual's key milestones, as well as one

month sabbaticals for long-service

individuals.

Take an inside look at our culture

or find out more

here.

https : / / www.lobehold.com

https : / / instagram.com / tlbg.openarms

Should

your application progress to the next stage, we will be in contact

to arrange interviews or assessments.